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Job Title Administrative Assistant *
Location Malden, MA
*Position is based out of Malden, MA
Department Human Resources
FLSA Status Non-Exempt
Shifts hiring Full-time


About Cataldo

Since 1977, Cataldo Ambulance Service, Inc., has continually distinguished itself as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in our service areas.

General Scope

The Administrative Assistant is responsible for providing support to the Quality Assurance, Education, and Human Resources departments in the areas of administrative, scheduling, and office management responsibilities.  The Administrative Assistant will provide best-in-class customer service to both internal and external customers, ensuring that needs are met in a timely manner. 

Responsibilities

       Clinical Education Services Department

  • Answers and/or replies to emails, faxes, and phone lines for the CES Department
  • Manages course paperwork, including preparing rosters and other documents ahead of class, ensuring documents are complete and accurate after class, tracking issuance of course completion documents, and scanning/maintaining paperwork
  • Assists in administration of orientation
  • Creates, updates, and manages all employee educational files
  • Assist in managing equipment; including preparing teaching material for each class
  • Maintain and update company selected Learning Management System (LMS) or other selected databases for tracking and delivering education
  • Other tasks/duties as assigned

Human Resources Department

  • Responsible for scanning various documents for upload into employee files
  • Provide back-up reception coverage when needed
  • Primary point of contact for all office related needs including supply orders and reserving meeting rooms
  • Support monthly and ad hoc orientation sessions, including session and materials preparation and on-site support
  • Assist onboarding process by collecting and tracking various new hire documents; correspond with new employees regarding orientation logistics
  • Other tasks/duties as assigned

 

 

Qualifications & Experience

  • Prior experience in an administrative support capacity strongly preferred; experience supporting multiple departments a plus
  • Familiarity with EMS highly desirable
  • High School Diploma or GED required
  • Valid Drivers License and reliable transportation required
  • Ability to travel to other locations in northeastern Massachusetts as necessary
  • AHA BLS Instructor Certification a plus

 

Knowledge & Skills

  • Commitment to providing exemplary customer service
  • Strong communication skills, both verbal and written
  • Impeccable attention to detail and highly organized
  • Ability to multi-task and juggle multiple priorities
  • Familiarity with Outlook, Microsoft Office Suite (Word, PowerPoint, Excel). Demonstrated aptitude for learning new programs and electronic systems such as Enrollware, Centrelearn, and Kronos

 

The above are intended to describe the general nature and level of the work being performed by the person/people in this position.  This is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities associated with this position. Cataldo Ambulance is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.  Individuals with Disabilities and Veterans are encouraged to apply.

The above are intended to describe the general nature and level of the work being performed by the person/people in this position.  This is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities associated with this position.

Cataldo Ambulance is an Equal Opportunity / Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.  Individuals with Disabilities and Veterans are encouraged to apply.


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